Have you ever wondered: what motivates some people to work for free? what the future of work will look like in a post-pandemic world? why organizational values and culture are so critical to success?The authors explore the answers to these questions and more in this bestselling introduction to organizational behaviour. Featuring the flagship Junction Hotel running case study, this text is the most practical, critical, and complete guide to the subject.The authors have extensively revised this fourth edition to make it more relevant than ever before. A new chapter on equality, diversity, and inclusion, plus cutting-edge material on wellbeing in the workplace, the climate crisis, ethics in leadership and much more, reflect the importance of these issues to people and organizations today.Hear first-hand from twelve key professionals as they explain in bespoke video interviews woven throughout the enhanced e-book why leadership, teamwork, and responsible business practice are crucial in the workplace. For the fourth edition, a greater global range of examples is provided through the real life cases including new examples from Brewdog, Muji, and COP26, all of which help you make the connection between theory and practice.This book is accompanied by the following online resources:For students: Practitioner interviews Author videos Self-test MCQs with answer feedback Study skills guides Guided readings of key research Extension material Links to additional resources Flashcard glossaryFor lecturers: Seminar activities (including tutor notes and student worksheets) PowerPoint presentations Test bank Additional case studies Junction Hotel Culture Report Figures from the text
1: Introducing organizational behaviour
Part 1: The Rational Organization
2: Organizational structure, design, and bureaucracy
3: Rational work design
4: Developments in rational organization
Part 2: The Social Organization
5: Discovering the social organization
6: Managing groups and teams
7: Organizational culture
Part 3: Managing the Individual
8: Personality and individual differences
9: Motivation and the meaning of work
10: Knowledge and learning
11: Perception and communication
Part 4: Managing the Organization
12: Changing the organization
13: Equality, diversity, and inclusion
14: Leadership
15: Power and politics
Part 5: The Organization and its Environment
16: Work, emotion, and aesthetics
17: Globalization
18: Corporate social responsibility, sustainability, and business ethics
19: Conclusion
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